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A Letter to All Valued Customer

We would like to take a moment to express our sincere gratitude for your support and trust in our services. Your satisfaction is of utmost importance to us.

Product Types and Durations:

Our company offers two types of products: regular temporary tattoos and semi-permanent tattoos. Regular temporary tattoos typically last up to 3 days, while semi-permanent tattoos can last for over 10 days. The specific features and durations of each product are clearly stated on the product detail pages. We kindly suggest that you carefully review these details before making a purchase to ensure you select the desired type of tattoo.

Prompt Issue Resolution:

We understand that online shopping can sometimes come with unexpected challenges or issues. However, please rest assured that we have a dedicated customer service team ready to assist you with any concerns or inquiries you may have. Please contact service@hitatto.com for all the problems

If you encounter any issues with your order, such as pending shipment, delivery delays, or lack of tracking updates, feel free to reach out to our customer service team without hesitation. They will prioritize your case and provide you with the assistance you need.

Importance of Your Feedback:

Furthermore, if you find our services satisfactory, we would greatly appreciate it if you could take a moment to share your experience by leaving a genuine review on our website. Your honest feedback plays a crucial role in helping us improve our services and assists other customers in making informed decisions.

Once again, we thank you for your continued support and understanding. Please be assured that we remain dedicated to providing excellent customer service and ensuring your satisfaction is met.

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FAQs

How to track my order?

To track your order, please follow these steps:

1. Click on the menu bar.

2. Click on "MORE."

3. Then click on "FIND MY ORDER."

4. Enter your order number or the email/phone number associated with your purchase.

How long do temporary tattoos last?

The duration of a temporary tattoo can vary depending on factors such as the type of tattoo, application technique, and care. Generally, they last anywhere from a few days to a couple of weeks.

How do I apply temporary tattoo?

a. Clean the skin where you want to apply the tattoo.

b. Remove the clear protective film from the tattoo.

c. Place the tattoo face down on your skin.

d. Wet the backing paper with water and hold it for about 30 seconds.

e. Gently peel off the paper to reveal your tattoo.

Can I apply temporary tattoos on children?

Yes, all our temporary tattoos are safe for children, but adult supervision is recommended. Ensure to follow the instructions for application and removal carefully.

Can I wear temporary tattoos while swimming or bathing?

Yes, our temporary tattoos are generally water-resistant, but excessive exposure to water can shorten their lifespan. It's best to avoid prolonged submersion or scrubbing the tattoo during bathing or swimming.